Privacy Policy

When you contact VSM5 Tech Solutions through our website, we may collect information such as your name, company name, email address, phone number, project details, budget range and timeline.

We may also collect basic technical information automatically, such as browser type, device type, IP address and general website usage data where analytics or security tools are enabled.

We use the information you provide to respond to enquiries, understand project requirements, communicate about potential or active work, prepare proposals, provide support and improve our services.

We may also use submitted information for internal administration, security, fraud prevention and service quality purposes.

Information submitted through our Contact or Start a Project forms may be stored securely so that our team can review and respond to your enquiry.

Submitting a form does not create a contractual relationship between you and VSM5 Tech Solutions. Any project engagement is subject to separate written terms, scope, pricing and approval.

If you contact us or submit a project enquiry, we may communicate with you by email, phone or another contact method you provide.

We do not intend to send unrelated promotional messages without an appropriate basis or your consent where consent is required.

VSM5 Tech Solutions does not sell your personal information.

We may share limited information with service providers that help us operate our website, email systems, hosting, databases or other business infrastructure, where this is necessary to provide our services.

We may also disclose information where required by applicable law, regulation, legal process or a valid government request.

We take reasonable technical and organisational measures to protect information submitted through our website.

However, no internet transmission, database or electronic storage system can be guaranteed to be completely secure. Users should avoid submitting highly sensitive information through general website enquiry forms.

We may retain enquiry and project information for as long as reasonably necessary to respond to you, manage business records, support an active relationship, comply with legal obligations or protect legitimate business interests.

Information that is no longer required may be deleted, anonymised or archived according to our operational requirements.

Our website may use cookies or similar technologies for essential functionality, security, analytics and performance measurement.

If we introduce additional analytics, advertising or tracking technologies, this Privacy Policy may be updated to reflect those practices.

Our website may contain links to third-party websites or platforms such as LinkedIn, Instagram or other external services.

VSM5 Tech Solutions is not responsible for the privacy practices, content or security of third-party websites. You should review their respective privacy policies before providing information.

Depending on the laws applicable to you, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.

You may contact us if you have a privacy-related request or question concerning information you previously submitted.

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal obligations or business practices.

The latest version published on this page will apply from the date it is posted.